Pixie CRM module
Website Visitor Tracking & Live Chat.
Website Visitor Tracking & Live Chat for visitor journeys, live chat and browser voice sessions. Try Pixie CRM free for 14 days. No billing details required.
Discuss this module- 01Customer context
- 02Team action
- 03Result checked
Keep the customer context, responsible person and next step together. Start with a familiar task, agree the information the team needs and check the result with the people who will use it.
Connect a website visit with a useful conversation.
Bring the records, people and next actions together in a connected CRM workflow.
Deploy the portable tracking snippet with the appropriate consent setup.
Make visitor intelligence & live engagement part of a joined-up CRM workflow
Monitor website visitors, inspect journeys, deploy a portable tracking snippet, chat with visitors and conduct browser-based voice sessions.
The strongest reason to introduce Visitor Intelligence & Live Engagement is not the number of screens it adds. It is the opportunity to make related decisions, records and responsibilities easier to follow. For digital, sales and service teams supporting website visitors through permission-controlled live engagement, the module connects visit context with timely chat or voice engagement so authorised staff can respond without losing the journey that prompted contact.
Features and benefits of the Visitor Intelligence & Live Engagement module
Switch between documented features and the operational benefits they can support. Each feature route opens a current guide in the Pixie CRM Help Centre.
Learn the live monitor, logs, snippet, settings, chat and voice workflows.
Choose the right scope for your team
We'll confirm the module, related services, user roles and any setup work in your Pixie CRM proposal. Some workflows depend on third-party accounts, permissions or usage charges. Tell us what you need to achieve so these details are clear before activation.
Put it into practice with Pixie CRM
Explore the tasks behind Website Visitor Tracking & Live Chat.. Check the guide against your enabled modules and role, then confirm the result in your workspace.