Pixie CRM module
Business VoIP & Internal Calling Software.
Business VoIP & Internal Calling Software for browser calling, team extensions and call history. Try Pixie CRM free for 14 days. No billing details required.
Discuss this module- 01Customer context
- 02Team action
- 03Result checked
Keep the customer context, responsible person and next step together. Start with a familiar task, agree the information the team needs and check the result with the people who will use it.
Bring business calling into the connected workspace.
Bring the records, people and next actions together in a connected CRM workflow.
Make xconnect part of a joined-up CRM workflow
Provide secure browser-based internal calling, global extensions, account IVR, live presence, call history, website calling and controlled voice-gateway synchronisation.
The strongest reason to introduce xConnect is not the number of screens it adds. It is the opportunity to make related decisions, records and responsibilities easier to follow. For service desks, customer teams and administrators coordinating browser calling with CRM identity and availability, the module places calling, presence and customer context closer together while retaining event history and controlled gateway boundaries.
Features and benefits of the xConnect module
Switch between documented features and the operational benefits they can support. Each feature route opens a current guide in the Pixie CRM Help Centre.
Review the complete browser calling, global numbering, IVR, website widget, event bridge and deployment design implemented in v1.1.3.
Choose the right scope for your team
We'll confirm the module, related services, user roles and any setup work in your Pixie CRM proposal. Some workflows depend on third-party accounts, permissions or usage charges. Tell us what you need to achieve so these details are clear before activation.
Put it into practice with Pixie CRM
Explore the tasks behind Business VoIP & Internal Calling Software.. Check the guide against your enabled modules and role, then confirm the result in your workspace.