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Pixie CRM documentation directory

Find the guide area, module or integration you need.

Browse the complete Pixie CRM Help Centre from one place. Task guides are organised around real work in the app, while Pixie’s published module and integration catalogues remain searchable alongside them.

Task-led documentation

Guide areas

Choose the part of Pixie CRM you are working in. Each collection keeps the app route, important controls and post-action verification visible.

6 guides

Getting started

Start confidently with workspace basics, sign-in, initial setup and the core Pixie CRM working pattern.

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8 guides

Dashboard and navigation

Find records quickly, use dashboard tools and move around Pixie CRM without losing context.

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11 guides

Customers and contacts

Create and maintain accurate customer records, contacts, addresses, ownership and portal access.

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12 guides

Leads and sales pipeline

Capture enquiries, qualify opportunities, organise follow-up and move good leads into customer relationships.

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12 guides

Proposals, estimates and requests

Prepare commercial documents, collect requests and move accepted work into the next sales stage.

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15 guides

Invoices, payments and credit notes

Create billing records, record money received and keep credits, refunds and customer balances understandable.

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6 guides

Subscriptions and recurring revenue

Set up repeat billing carefully, including plans, dates, payment routes and subscription status.

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11 guides

Expenses, items and finance setup

Keep spend, items, tax, currencies and supporting finance settings organised and reviewable.

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14 guides

Projects, tasks and time tracking

Plan delivery, assign work, track progress and connect time, files and milestones to the right customer.

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12 guides

Support and knowledge base

Handle customer questions consistently, route tickets well and maintain useful self-service guidance.

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7 guides

Contracts and documents

Prepare, send, sign and manage business documents while keeping dates and evidence easy to verify.

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10 guides

Staff, roles and organisation

Manage people, teams and permissions with clear ownership and least-privilege access.

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10 guides

Email and communications

Send, organise and troubleshoot customer communications while protecting recipients and message context.

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11 guides

Reports, goals and surveys

Turn CRM activity into useful reporting, targets and feedback without losing the filters behind the result.

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26 guides

Data, privacy and security

Work safely with permissions, audit history, privacy controls, exports and sensitive CRM information.

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10 guides

Client portal

Control what customer contacts can see and do, then verify the experience from the correct contact context.

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8 guides

System settings and customisation

Adjust Pixie CRM settings, menus and behaviour carefully, with validation before wider rollout.

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Published Pixie catalogue

Modules and integrations

Use the searchable directories for the complete Pixie CRM capability catalogue. Product reference pages describe scope; Help Centre guides explain the task-level workflow.