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Keep the receipt, the reason and the customer context together.

A project cost is easier to review when the receipt and the reason sit together. Pixie CRM expense management connects spending with categories, supporting evidence and, where relevant, the customer or project. That helps teams distinguish ordinary overhead from costs that may be billed onward.

Expenses · an example workflow
01Customer context02Team action03Result checked
  1. 01Customer context
  2. 02Team action
  3. 03Result checked

Keep the customer context, responsible person and next step together. Start with a familiar task, agree the information the team needs and check the result with the people who will use it.

Capture enough detail for a useful review

Record the date, supplier, amount, currency and purpose of the expense. Attach the appropriate evidence and select the project or customer when the cost belongs to specific work. A brief explanation can prevent repeated questions later, particularly for travel or shared purchases. Decide which categories matter to finance and how staff should handle missing receipts or corrections.

Agree what can be charged to a client

An expense being recorded does not automatically make it billable. Check the contract, approval and agreed treatment before adding a cost to an invoice. Define who can mark an expense for rebilling and how a reviewer confirms the amount. If costs are exported to accounting software, reconcile the category and tax treatment there. Keep access proportionate: an employee may need to submit their own record without seeing every colleague's spending.

Useful answers

What you might
be wondering.

Practical details for a better informed conversation.

Can we link an expense to a project?

Project rebilling connects an expense to the relevant work. Confirm the required fields and approval steps so the cost remains traceable and is billed only when appropriate.

Does the software decide whether an expense is tax-deductible?

No. Recording and categorising a cost does not determine its tax treatment. Your finance process and professional advice should govern those decisions.

Your workflow is a good place to start

Tell us what a better working day looks like.

Bring your current tools, your priorities and the handovers you want to improve. We’ll help you define a useful next step.

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Put it into practice with Pixie CRM

Explore the tasks behind Expenses. Check the guide against your enabled modules and role, then confirm the result in your workspace.

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