Understand the complete job-status matrix
Pixie CRM guidance. Follow the route for your workspace, check your role and enabled modules, and verify the result before moving on.
Apply only model-authorised transitions.
Where to goAdmin Area → Courier & Logistics → Jobs → Open job → Change Status
What this guide helps you do
Apply only model-authorised transitions. The instructions below follow the supplied module’s controller, form and model rules, including server-side validation and downstream effects.
Follow these steps
- Go to Admin Area → Courier & Logistics → Jobs → Open job → Change Status.
- Check the source record and choose the supported action.
- Save or submit once, then reopen the record and verify the result.
Fields and options
draftavailable, cancelled
availablequoted, assigned, cancelled
quotedassigned, cancelled
assignedaccepted, cancelled
accepteden_route_collection, cancelled
en_route_collectioncollected, cancelled
collecteden_route_delivery, cancelled
en_route_deliverycompleted, cancelled
completedno next state
cancelleddraft
Rules and limits
- Invalid transitions are rejected.
- Assigned and later operational states require a linked driver.
- Completed requires signed POD and snapshot.
Check it worked
- The source record, status/history and any downstream notification, provider, POD or finance record should agree after the action.
Security, audit and operational checks
- Use the exact record and least-privilege role before changing any state.
- Verify the saved record after every action; a browser message alone is not evidence that every downstream step completed.
- Use protected document and image routes rather than exposing server filesystem paths.
- Keep customer, driver, provider, financial and credential data within the authorised workflow.
- For provider, finance, employment, transport and compliance decisions, follow the organisation’s authorised professional process.
Do not bypass the code flowDo not force database values, invent a status, mark a job completed without signed POD evidence, or expose encrypted credentials to make a screen appear successful.
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