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Delivery notes, proof of delivery and public signing

Understand automatic POD creation at dispatch

Pixie CRM guidance. Follow the route for your workspace, check your role and enabled modules, and verify the result before moving on.

Verify that assignment creates or reuses the job delivery note.

Audience: Courier operations staffPermission: Courier: DispatchModule v2.0.0
Jump to steps
Where to goAdmin Area → Courier & Logistics → Dispatch → Assign

What this guide helps you do

Verify that assignment creates or reuses the job delivery note. The instructions below follow the supplied module’s controller, form and model rules, including server-side validation and downstream effects.

Follow these steps

  1. Dispatch an eligible job.
  2. Go to the assigned job.
  3. Go to the linked delivery note.
  4. Check recipient, public token, expiry and awaiting-signature state.

Fields and options

This action uses the values already stored on the selected source record. Review that record before continuing.

Rules and limits

  • The assignment transaction calls ensure_delivery_note_for_job.
  • If the required note cannot be created, dispatch is rolled back.

Check it worked

  • The source record, status/history and any downstream notification, provider, POD or finance record should agree after the action.

Security, audit and operational checks

  • Use the exact record and least-privilege role before changing any state.
  • Verify the saved record after every action; a browser message alone is not evidence that every downstream step completed.
  • Use protected document and image routes rather than exposing server filesystem paths.
  • Keep customer, driver, provider, financial and credential data within the authorised workflow.
  • For provider, finance, employment, transport and compliance decisions, follow the organisation’s authorised professional process.
Do not bypass the code flowDo not force database values, invent a status, mark a job completed without signed POD evidence, or expose encrypted credentials to make a screen appear successful.

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