Customer work, connected.

Help & supportMyAccount
Jobs, stops, dispatch and status control

Record a core payment against a Courier invoice

Pixie CRM guidance. Follow the route for your workspace, check your role and enabled modules, and verify the result before moving on.

Reconcile a new payment back to the linked job.

Audience: Courier operations staffPermission: Courier: Manage financeModule v2.0.0
Jump to steps
Where to goAdmin Area → Sales → Payments → Add Payment

What this guide helps you do

Reconcile a new payment back to the linked job. The instructions below follow the supplied module’s controller, form and model rules, including server-side validation and downstream effects.

Follow these steps

  1. Record the payment against the linked invoice.
  2. Allow the after_payment_added hook to run.
  3. Go to the Courier job.
  4. Check part-paid or paid status as appropriate.

Fields and options

This action uses the values already stored on the selected source record. Review that record before continuing.

Rules and limits

  • The accounting service resolves the payment to its invoice and linked Courier job.

Check it worked

  • The source record, status/history and any downstream notification, provider, POD or finance record should agree after the action.

Security, audit and operational checks

  • Use the exact record and least-privilege role before changing any state.
  • Verify the saved record after every action; a browser message alone is not evidence that every downstream step completed.
  • Use protected document and image routes rather than exposing server filesystem paths.
  • Keep customer, driver, provider, financial and credential data within the authorised workflow.
  • For provider, finance, employment, transport and compliance decisions, follow the organisation’s authorised professional process.
Do not bypass the code flowDo not force database values, invent a status, mark a job completed without signed POD evidence, or expose encrypted credentials to make a screen appear successful.

Search the platform, integrations and practical Help Centre guides.

Press Esc to close.Browse every page