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Provider connections, APIs and webhooks

Configure Basic authentication

Pixie CRM guidance. Follow the route for your workspace, check your role and enabled modules, and verify the result before moving on.

Follow this guide to send username/password using Basic authentication.

Audience: Courier operations staffPermission: Courier: Manage integrationsModule v2.0.0
Jump to steps
Where to goAdmin Area → Courier & Logistics → Settings → Providers → Open provider

What this guide helps you do

Send username/password using Basic authentication. The instructions below follow the supplied module’s controller, form and model rules, including server-side validation and downstream effects.

Follow these steps

  1. Select the matching Authentication method.
  2. Enter only the fields required for that method.
  3. Save.
  4. Test the provider.
  5. Check the response without exposing secrets.

Fields and options

This action uses the values already stored on the selected source record. Review that record before continuing.

Rules and limits

  • Credentials are encrypted before storage.
  • Secrets with line breaks are rejected.
  • Use HTTPS endpoints only.

Check it worked

  • The source record, status/history and any downstream notification, provider, POD or finance record should agree after the action.

Security, audit and operational checks

  • Use the exact record and least-privilege role before changing any state.
  • Verify the saved record after every action; a browser message alone is not evidence that every downstream step completed.
  • Use protected document and image routes rather than exposing server filesystem paths.
  • Keep customer, driver, provider, financial and credential data within the authorised workflow.
  • For provider, finance, employment, transport and compliance decisions, follow the organisation’s authorised professional process.
Do not bypass the code flowDo not force database values, invent a status, mark a job completed without signed POD evidence, or expose encrypted credentials to make a screen appear successful.

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