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Jobs, stops, dispatch and status control

Accept an assigned job

Pixie CRM guidance. Follow the route for your workspace, check your role and enabled modules, and verify the result before moving on.

Record driver/operations acceptance.

Audience: Courier operations staffPermission: Courier: EditModule v2.0.0
Jump to steps
Where to goAdmin Area → Courier & Logistics → Jobs → Open job → Change Status

What this guide helps you do

Record driver/operations acceptance. The instructions below follow the supplied module’s controller, form and model rules, including server-side validation and downstream effects.

Follow these steps

  1. Go to the assigned job.
  2. Verify the assigned driver and vehicle.
  3. Change status to accepted.
  4. Add operational notes where applicable.
  5. Check history.

Fields and options

This action uses the values already stored on the selected source record. Review that record before continuing.

Rules and limits

  • assigned may move to accepted or cancelled.
  • Statuses from assigned onward require a driver link.

Check it worked

  • The source record, status/history and any downstream notification, provider, POD or finance record should agree after the action.

Security, audit and operational checks

  • Use the exact record and least-privilege role before changing any state.
  • Verify the saved record after every action; a browser message alone is not evidence that every downstream step completed.
  • Use protected document and image routes rather than exposing server filesystem paths.
  • Keep customer, driver, provider, financial and credential data within the authorised workflow.
  • For provider, finance, employment, transport and compliance decisions, follow the organisation’s authorised professional process.
Do not bypass the code flowDo not force database values, invent a status, mark a job completed without signed POD evidence, or expose encrypted credentials to make a screen appear successful.

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