Reconcile an iDEAL payment with Stripe
Pixie CRM guidance. Follow the route for your workspace, check your role and enabled modules, and verify the result before moving on.
Match amount, invoice metadata, attempt reference and PaymentIntent ID.
Where to goAdmin Area → Sales → Invoices → Invoice → Payments and Stripe Dashboard
Before you start
- Use the exact navigation above and confirm the intended invoice, case, client, property, document or environment.
- Verify module activation and the stated permission before attempting the action.
- Use a controlled test record for payments, emails, public/portal access, provider calls and deletion.
What this guide helps you do
Match amount, invoice metadata, attempt reference and PaymentIntent ID. These instructions follow the supplied module’s live hooks, menus, controllers, forms, model rules and downstream effects.
Follow these steps
- Go to the CRM invoice payment.
- Go to the matching PaymentIntent in Stripe.
- Compare amount, invoice_id metadata and attempt_reference.
- Resolve any missing record before retrying customer payment.
Fields and options
Primary keyPaymentIntent ID
Amount unitsStripe cents converted to CRM decimal amount
Category/help-centre/category/stripe-ideal-payment-gateway/
Topic/help-centre/topic/stripe-ideal-payment-recording/
Rules and limits
- The supplied callback/webhook code applies this rule before or during addPayment.
Check it worked
- Reconcile an iDEAL payment with Stripe completes through the supplied module flow.
- Reopen the source record or settings page and verify the stored value, status, payment, file, timeline entry or notification.
Security, privacy and operational checks
- Use the least-privilege account that has the stated permission.
- Use a controlled test record before applying provider, financial, public-link, email or destructive actions in production.
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