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Troubleshooting and verified limitations

Troubleshoot a missing newsletter tab

Pixie CRM guidance. Follow the route for your workspace, check your role and enabled modules, and verify the result before moving on.

Restore the injected tab without changing unrelated Letter Manager pages.

Audience: CRM staffPermission: Administrator / module management accessModule v1.0.0
Jump to steps
Where to goAdmin Area → Letter Manager
Before you start
  • Use an authorised account and confirm the source CRM record or setting is correct.
  • Follow the exact route shown above; do not force database values to imitate a completed action.

What this guide helps you do

Restore the injected tab without changing unrelated Letter Manager pages. These instructions follow the supplied module’s live hooks, controller, model, view and validation flow.

Follow these steps

  1. Verify the module is active.
  2. Go to exactly admin/letter_manager or admin/letter_manager/index.
  3. Verify Letter Manager renders its dashboard tabs.
  4. Check the browser console and module assets only after the route and activation checks pass.

Fields and options

Action scopeRestore the injected tab without changing unrelated Letter Manager pages.
Module version1.0.0
NavigationAdmin Area → Letter Manager
EvidenceVerify the stored record, status, output, email, event or log produced by the code path.

Rules and limits

  • The footer injection intentionally returns without output on other URIs.

Check it worked

  • The requested record, output or setting is created or updated through the supported module flow.
  • Any related status, count, email, audit/event, PDF/file or queue evidence agrees with the source action.
  • An error message is investigated rather than bypassed.

Security, privacy and operational checks

  • Apply least privilege and verify the correct customer, lead, sales document or recipient before processing.
  • Protect public tokens, recipient data, IP/browser evidence, templates and exported files according to organisational policy.
  • Test configuration changes with controlled records before production-wide use.
  • Retain or delete evidence only under an authorised retention process.

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