Understand unsupported non-EUR payments
Pixie CRM guidance. Follow the route for your workspace, check your role and enabled modules, and verify the result before moving on.
Follow this guide to use another gateway for invoices requiring another currency.
Where to goCustomer Invoice → Pay Now
Before you start
- Use the exact navigation above and confirm the intended invoice, case, client, property, document or environment.
- Verify module activation and the stated permission before attempting the action.
- Use a controlled test record for payments, emails, public/portal access, provider calls and deletion.
What this guide helps you do
Use another gateway for invoices requiring another currency. These instructions follow the supplied module’s live hooks, menus, controllers, forms, model rules and downstream effects.
Follow these steps
- Check the invoice currency.
- Use Stripe iDEAL V2 only when eligible for EUR.
- Select another configured gateway otherwise.
Fields and options
Supported currencyEUR only
Category/help-centre/category/stripe-ideal-payment-gateway/
Topic/help-centre/topic/stripe-ideal-security-troubleshooting/
Rules and limits
- The supplied module implements or omits this behaviour exactly as described.
Check it worked
- Understand unsupported non-EUR payments completes through the supplied module flow.
- Reopen the source record or settings page and verify the stored value, status, payment, file, timeline entry or notification.
Security, privacy and operational checks
- Protect credentials and invoice/payment data.
- Verify Stripe state before any retry or manual finance correction.
Related guides
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