Troubleshoot a missing webhook warning
Pixie CRM guidance. Follow the route for your workspace, check your role and enabled modules, and verify the result before moving on.
Confirm the gateway is active and has a secret key before expecting the check.
Where to goAdmin Area → Setup → Settings → Payment Gateways → Stripe iDEAL V2
Before you start
- Use the exact navigation above and confirm the intended invoice, case, client, property, document or environment.
- Verify module activation and the stated permission before attempting the action.
- Use a controlled test record for payments, emails, public/portal access, provider calls and deletion.
What this guide helps you do
Confirm the gateway is active and has a secret key before expecting the check. These instructions follow the supplied module’s live hooks, menus, controllers, forms, model rules and downstream effects.
Follow these steps
- Verify Active is enabled.
- Verify the secret key is saved.
- Reload the gateway tab.
Fields and options
Check runs whenSecret key present and gateway active
Category/help-centre/category/stripe-ideal-payment-gateway/
Topic/help-centre/topic/stripe-ideal-security-troubleshooting/
Rules and limits
- The supplied module implements or omits this behaviour exactly as described.
Check it worked
- Troubleshoot a missing webhook warning completes through the supplied module flow.
- Reopen the source record or settings page and verify the stored value, status, payment, file, timeline entry or notification.
Security, privacy and operational checks
- Protect credentials and invoice/payment data.
- Verify Stripe state before any retry or manual finance correction.
Related guides
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