Customer work, connected.

Help & supportMyAccount
Client invoice payment flow

Recover when the checkout client secret is missing

Pixie CRM guidance. Follow the route for your workspace, check your role and enabled modules, and verify the result before moving on.

Return to the invoice instead of displaying an unusable payment form.

Audience: CRM staffPermission: Invoice recipient / configured staffModule v1.0.0
Jump to steps
Where to goStripe iDEAL V2 payment page
Before you start
  • Use the exact navigation above and confirm the intended invoice, case, client, property, document or environment.
  • Verify module activation and the stated permission before attempting the action.
  • Use a controlled test record for payments, emails, public/portal access, provider calls and deletion.

What this guide helps you do

Return to the invoice instead of displaying an unusable payment form. These instructions follow the supplied module’s live hooks, menus, controllers, forms, model rules and downstream effects.

Follow these steps

  1. If the embedded form does not appear and the browser returns to the invoice, restart Pay Now.
  2. Do not reuse an old payment-page URL.
  3. Verify session/cookie continuity.

Fields and options

Required session valueideal_client_secret
Category/help-centre/category/stripe-ideal-payment-gateway/
Topic/help-centre/topic/stripe-ideal-client-payment-flow/

Rules and limits

  • The flow follows the supplied controller and Stripe Session configuration.

Check it worked

  • Recover when the checkout client secret is missing completes through the supplied module flow.
  • Reopen the source record or settings page and verify the stored value, status, payment, file, timeline entry or notification.

Security, privacy and operational checks

  • Use the least-privilege account that has the stated permission.
  • Use a controlled test record before applying provider, financial, public-link, email or destructive actions in production.

Search the platform, integrations and practical Help Centre guides.

Press Esc to close.Browse every page