Customer work, connected.

Help & supportMyAccount
Fine-tuning job lifecycle

Start a replacement fine-tuning job safely

Pixie CRM guidance. Follow the route for your workspace, check your role and enabled modules, and verify the result before moving on.

Follow this guide to review the destructive pcrm-model cleanup and source quality before retraining.

Audience: CRM administrators and authorised staffPermission: Settings: EditModule v1.0.0
Jump to steps
Where to goAdmin Area → Setup → Settings → AI → OpenAI → Advanced Features → OpenAI Fine Tuning
Before you start
  • Use an account with Settings: Edit and confirm the intended record or setting before making a change.
  • Follow the exact route above. If the screen or action is absent, check module activation, ownership and permissions rather than using another person’s account.
  • Use controlled test data for configuration, integration, email, AI, payment, portal or automation changes before production-wide use.

What this guide helps you do

Review the destructive pcrm-model cleanup and source quality before retraining. The instructions reflect the supplied module’s registered menus, controller actions, views, settings and code-backed validation flow.

Follow these steps

  1. Go to Admin Area → Setup → Settings → AI → OpenAI → Advanced Features → OpenAI Fine Tuning.
  2. Select the New, Add, Create or Start action exposed on that screen.
  3. Complete the required fields described below and review any linked record, currency, tax, approval or recipient selection.
  4. Save or submit the form once; correct any validation message rather than bypassing it.
  5. Go to the resulting record and verify its number, status, totals, files, activity and downstream links.

Fields and options

ActionStart a replacement fine-tuning job safely
Exact navigationAdmin Area → Setup → Settings → AI → OpenAI → Advanced Features → OpenAI Fine Tuning
Module version1.0.0
VerificationVerify the saved record, status, output or setting in the same workspace and review any linked activity, file or notification.

Rules and limits

  • Export or record required model identifiers before starting.
  • Starting a new job can delete previous pcrm-owned models.
  • Verify source counts and system prompt before submitting.

Check it worked

  • The supported start a replacement fine-tuning job safely flow completes without bypassing permission or validation checks.
  • The resulting record, setting, status, file, delivery event or external response is visible from the relevant workspace.
  • Unexpected validation, provider or linked-record errors are investigated before retrying.

Security, privacy and operational checks

  • Restrict the API key and AI settings to authorised administrators.
  • Do not submit confidential, special-category or unnecessary personal data to the external AI provider.
  • Check generated text before using it in customer, staff, legal, financial or compliance communication.
  • Monitor provider billing and retention independently because this module has no built-in cost dashboard.

Search the platform, integrations and practical Help Centre guides.

Press Esc to close.Browse every page