Understand the hidden contact-ID limitation
Pixie CRM guidance. Follow the route for your workspace, check your role and enabled modules, and verify the result before moving on.
This guide explains that that the supplied admin form exposes no Contact field.
Where to goAdmin Area → Licence Applications → New/Edit Application
Before you start
- Use the exact navigation above and confirm the intended invoice, case, client, property, document or environment.
- Verify module activation and the stated permission before attempting the action.
- Use a controlled test record for payments, emails, public/portal access, provider calls and deletion.
What this guide helps you do
Know that the supplied admin form exposes no Contact field. These instructions follow the supplied module’s live hooks, menus, controllers, forms, model rules and downstream effects.
Follow these steps
- Select the landlord/customer.
- Do not expect a contact selector.
- Use the active customer contacts for email recipients.
Fields and options
Payload propertycontact_id
Visible fieldNot supplied
Category/help-centre/category/licence-applications/
Topic/help-centre/topic/licence-applications-create-edit/
Rules and limits
- The controller accepts contact_id, but the supplied form does not render an input, so it becomes zero/null.
Check it worked
- Understand the hidden contact-ID limitation completes through the supplied module flow.
- Reopen the source record or settings page and verify the stored value, status, payment, file, timeline entry or notification.
Security, privacy and operational checks
- Use the least-privilege account that has the stated permission.
- Use a controlled test record before applying provider, financial, public-link, email or destructive actions in production.
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