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Security, limitations and troubleshooting

Understand the absence of client-portal menu control

Pixie CRM guidance. Follow the route for your workspace, check your role and enabled modules, and verify the result before moving on.

Only the administrator sidebar and Setup Menu filters are registered.

Audience: CRM administratorsPermission: Administrator / technical supportModule v2.3.0
Jump to steps
Where to goAdmin Area → Setup → Menu Setup
Before you start
  • Verify the module is active and use the exact navigation shown above.
  • Use an account with the stated module and core CRM permissions.
  • Use known test records when changing statuses, visibility, saved filters or global navigation.

What this guide helps you do

Only the administrator sidebar and Setup Menu filters are registered. The instructions below follow the supplied module’s live menu, controller, form, model and JavaScript flow.

Follow these steps

  1. Reproduce the behaviour with a controlled administrator account.
  2. Manage client-portal navigation through supported theme/module hooks outside this module.
  3. Test the resulting navigation with an administrator and a restricted staff account.
  4. Reset or restore the intended menu configuration after the test.

Fields and options

Verified behaviourOnly the administrator sidebar and Setup Menu filters are registered.

Rules and limits

  • Only the administrator sidebar and Setup Menu filters are registered.

Check it worked

  • Understand the absence of client-portal menu control completes without a validation or permission error.
  • The refreshed report, menu or saved-template page shows the expected state.
  • A second authorised user sees only the records and navigation allowed by their core CRM permissions.

Security, privacy and operational checks

  • Test changes with a non-production record or a controlled administrator account before wider rollout.
  • Do not use navigation visibility as a substitute for core CRM record permissions.

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