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Stripe webhook management

Troubleshoot automatic webhook creation failure

Pixie CRM guidance. Follow the route for your workspace, check your role and enabled modules, and verify the result before moving on.

Follow this guide to use the stored flash error and manual endpoint details.

Audience: CRM staffPermission: Administrator / settings accessModule v1.0.0
Jump to steps
Where to goAdmin Area → Setup → Settings → Payment Gateways → Stripe iDEAL V2
Before you start
  • Use the exact navigation above and confirm the intended invoice, case, client, property, document or environment.
  • Verify module activation and the stated permission before attempting the action.
  • Use a controlled test record for payments, emails, public/portal access, provider calls and deletion.

What this guide helps you do

Use the stored flash error and manual endpoint details. These instructions follow the supplied module’s live hooks, menus, controllers, forms, model rules and downstream effects.

Follow these steps

  1. Return to the gateway tab after the failed action.
  2. Read the error heading.
  3. Correct network/API permission/key issues.
  4. Retry or create the endpoint manually with the listed URL and event.

Fields and options

Flash keystripe-webhook-failure
Category/help-centre/category/stripe-ideal-payment-gateway/
Topic/help-centre/topic/stripe-ideal-webhook-management/

Rules and limits

  • The controller stores the exception message in flash data and redirects back.

Check it worked

  • Troubleshoot automatic webhook creation failure completes through the supplied module flow.
  • Reopen the source record or settings page and verify the stored value, status, payment, file, timeline entry or notification.

Security, privacy and operational checks

  • Use the correct Stripe test/live account and protect signing credentials.
  • Do not call webhook-management routes from an untrusted session.

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