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Tenancy terminations and acknowledgement

Acknowledge a termination online

Pixie CRM guidance. Follow the route for your workspace, check your role and enabled modules, and verify the result before moving on.

Follow the code-backed acknowledge a termination online workflow.

Audience: CRM staffPermission: Tenant with valid tokenModule v2.0.1
Jump to steps
Where to goSecure termination link → Enter acknowledgement name → Draw signature → Confirm → Submit
Before you start
  • Use the exact navigation above and confirm the intended record, tenant, customer, property, document or date range.
  • Verify module activation and the stated permission instead of using another staff member’s account.
  • For public, email, provider, finance, signature or destructive actions, use a controlled test record before production use.

What this guide helps you do

Follow the code-backed acknowledge a termination online workflow. These instructions follow the supplied module’s live menus, controller actions, form fields, model validation and downstream effects.

Follow these steps

  1. Sign in to the staff admin area and open Secure termination link → Enter acknowledgement name → Draw signature → Confirm → Submit.
  2. Verify that your account meets the access rule: Tenant with valid token.
  3. Go to the required record or configuration and review its current values before making a change.
  4. Complete the displayed fields or action exactly as described in this guide.
  5. Save, submit, download or confirm the action using the button presented by the module.
  6. Reopen the source record and verify the expected status, output, notification, file or linked record.

Fields and options

Fieldsclient_ack_name, client_ack_signature, client_ack_confirm
EvidenceSignature, IP address, user agent and acknowledgement time
Category/help-centre/category/hmo-manager/
Topic/help-centre/topic/hmo-manager-terminations/

Rules and limits

  • The acknowledgment changes Draft/Notice Served to In Review.
  • The link becomes a controlled evidence record; do not share it publicly.

Check it worked

  • The acknowledge a termination online workflow completes without bypassing the module’s permission and validation checks.
  • The saved value, generated file, status, notification or linked CRM record is visible from the same workspace.
  • Any validation message remains visible until the source data or setting is corrected.

Security, privacy and operational checks

  • Use least-privilege staff access and do not use another person’s account to reach a hidden action.
  • Check personal, financial, identity and compliance data before sending, exporting or exposing it through a public link.
  • Test configuration, email, public forms, accounting effects and provider connections with controlled records before production-wide use.

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