Customer work, connected.

Help & supportMyAccount
SEO, sitemaps, PWA and public routes

Troubleshoot an empty or missing sitemap entry

Pixie CRM guidance. Follow the route for your workspace, check your role and enabled modules, and verify the result before moving on.

Check store/category/product eligibility and slug.

Audience: Store administrators, SEO teams and developersPermission: Public access when store enabled; Manage settings/catalogue for contentModule v1.0.0 · code-inspected
Jump to steps
Where to go/shop and public route endpoints

What this guide helps you do

Check store/category/product eligibility and slug. This section documents canonical URLs, metadata, XML sitemaps, web app manifest, service worker and offline fallback.

Follow these steps

  1. Go to /shop and public route endpoints and open the workflow that matches “Troubleshoot an empty or missing sitemap entry”. Confirm the page or record context before making a change.
  2. Set store/category/product SEO fields.
  3. Go to canonical shop, category and product URLs.
  4. Check title, description, canonical and structured data.
  5. Go to the sitemap index and child sitemaps.
  6. Check manifest and service worker over HTTPS.
  7. Test the offline fallback without allowing checkout to appear successful offline.

Fields and options

  • Guide focus: Check store/category/product eligibility and slug.
  • Store, category and product metadata
  • Canonical links
  • Robots noindex controls
  • Sitemap index/categories/products pages
  • manifest.webmanifest
  • service-worker.js
  • /shop/offline

Rules and limits

  • Search-result pages use noindex,follow.
  • Product seo_noindex can prevent product indexing.
  • Product sitemap pages are segmented by numeric page.
  • The service worker is scoped to the shop and provides an offline-safe page.
  • Checkout/order commits require live server validation; offline mode does not create orders.

Check it worked

  • The specific outcome described by this guide is visible and remains tenant-scoped.
  • Search engines can discover eligible canonical catalogue URLs.
  • Installable PWA metadata is served from the tenant store.
  • Offline browsing fails safely without pretending to submit commerce transactions.

Safety checks and troubleshooting

  • Keep only public-safe metadata in pages/sitemaps.
  • Test canonical host/protocol in production.
  • Do not cache personalised checkout/order/API responses.
Stay within the supported module flow

Use the supplied UI, host module lifecycle and documented endpoints. Do not bypass tenant filters, permissions, CSRF, idempotency, rate limits, audit evidence or transaction checks. A stored table or field does not imply that version 1.0.0 exposes a management screen for it.

Search the platform, integrations and practical Help Centre guides.

Press Esc to close.Browse every page