Use the vendor profile and transaction history
Pixie CRM guidance. Follow the route for your workspace, check your role and enabled modules, and verify the result before moving on.
Follow this guide to review supplier details, bills, payments and account position from the vendor profile.
What you’ll accomplish
Review supplier details, bills, payments and account position from the vendor profile. It forms part of Pixie CRM Enterprise CRM's Accounting & Bookkeeping module and uses the module's permission-aware controller, status and mapping flow rather than a generic spreadsheet process.
How it works
The module vendor view uses tabs and related tables. It gives a supplier-centred view, while the General Ledger and Accounts Payable reports provide account-centred views.
A payment allocation correction can change which bills appear outstanding without changing the bank amount.
When the Purchase module is active, related vendor history may be presented by that module instead.
Follow these steps
- Go to the vendor profile.
- Check contact and address details.
- Check outstanding and paid bills.
- Go to payment or check records.
- Compare the balance with Accounts Payable ageing.
- Investigate duplicates or unapplied payments.
- Update only current supplier details through the edit form.
Settings to check
Check it worked
After the action is saved, Pixie CRM keeps the Accounting record connected to its source and updates the visible status or ledger data supported by this workflow. Review the saved result rather than relying only on a success message. Where the action posts accounting data, total debits and credits must balance and the accounts must match the approved mapping or manual selection.
- Open the saved record and confirm its final status.
- Review the source reference and every debit and credit line where ledger data was created.
- Use the relevant register, ageing, reconciliation or report to verify the wider effect.
Common mistakes to avoid
- Do not rely only on profile totals for external reporting.
- Protect supplier information.
- Investigate credit balances.
- Check payment instructions before a new payment.
- Use the least destructive correction available and record the reason for material changes.
- Do not bypass a permission, approval or closed-period control by changing unrelated data.