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Appointments & Scheduling · How-to guide

Enable the public booking language selector

Pixie CRM guidance. Follow the route for your workspace, check your role and enabled modules, and verify the result before moving on.

Allow visitors to switch supported interface language on the public appointment form.

Audience: Staff who manage appointmentsFeature: Language selectorModule v1.3.6
Jump to steps
Where to goAppointments > Booking Form / Settings
Before you startThis guide follows the supplied Pixie CRM Appointments & Scheduling module version 1.3.6. The relevant access is Appointments: View. A menu, button, provider, time slot or client action can remain hidden when the signed-in user lacks the required permission, the module setting is disabled, the related record is in an ineligible state, or availability validation rejects the request.

What you’ll accomplish

Allow visitors to switch supported interface language on the public appointment form. It uses Pixie CRM's permission-aware appointment, availability, status and integration flow rather than an unconnected diary entry.

How it works

A module option controls whether the public view exposes the language selector.

Available choices depend on installed and supported language files.

Changing language affects interface labels and translated strings, not appointment date, time or timezone values.

Follow these steps

  1. Verify the required CRM/module languages are installed.
  2. Enable the public language selector.
  3. Save.
  4. Go to the booking form and switch language.
  5. Test the complete form and validation messages in each supported language.

Settings to check

Language selectorPublic interface control.
Language packInstalled translation source.
Form labelsTranslated user-interface text.
Appointment dataStored values that remain unchanged.

Check it worked

After this workflow completes, Pixie CRM keeps the appointment and its supported relationships connected. Reopen the appointment and verify the saved status, date, timezone, customer or lead, service, provider, attendees, reminder state, calendar or meeting reference, invoice reference and history that apply to this feature. External email, SMS, Google, Microsoft or payment outcomes must be checked separately from the Pixie CRM database save.

  • Open the saved appointment and confirm the final status and source.
  • Check the participant, provider, timing and timezone from the full detail page.
  • Review the relevant table filter, calendar, history, report or linked invoice instead of relying only on a success message.

Common mistakes to avoid

  • Do not promise a language that lacks complete module translations.
  • Check email templates separately.
  • Timezone must still be chosen or interpreted correctly.
  • Use the least destructive correction and retain the appointment history when the booking existed operationally.
  • Never bypass a permission, availability, approval, client-access or verification control by changing an unrelated route or setting.
Scheduling and data safetyAppointment changes can notify customers, reserve provider time, update remote calendars, create meeting links or invoices and alter reports. Confirm the exact record, timezone, status and recipients before saving.

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