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Security, limitations and troubleshooting

Troubleshoot the missing template-name message

Pixie CRM guidance. Follow the route for your workspace, check your role and enabled modules, and verify the result before moving on.

The browser script requires a non-empty name when Save Filter Template is selected.

Audience: CRM staff and administratorsPermission: Administrator / authorised CRM staffModule v1.0.4
Jump to steps
Where to goAdmin Area → Task Filters → Task Filters
Before you start
  • Verify the module is active and use the exact navigation shown above.
  • Use an account with the stated module and core CRM permissions.
  • Use known test records when changing statuses, visibility, saved filters or global navigation.

What this guide helps you do

The browser script requires a non-empty name when Save Filter Template is selected. The instructions below follow the supplied module’s live menu, controller, form, model and JavaScript flow.

Follow these steps

  1. Reproduce the behaviour with a controlled staff account and known task records.
  2. Enter a concise name within the visible 100-character form limit or clear the save checkbox.
  3. Refresh the page and compare the result with the core Tasks workspace.
  4. Record the outcome before changing permissions or module code.

Fields and options

Verified behaviourThe browser script requires a non-empty name when Save Filter Template is selected.

Rules and limits

  • The browser script requires a non-empty name when Save Filter Template is selected.

Check it worked

  • Troubleshoot the missing template-name message completes without a validation or permission error.
  • The refreshed report, menu or saved-template page shows the expected state.
  • A second authorised user sees only the records and navigation allowed by their core CRM permissions.

Security, privacy and operational checks

  • Test changes with a non-production record or a controlled administrator account before wider rollout.
  • Do not use navigation visibility as a substitute for core CRM record permissions.

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