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Bilingual PDF and tenant branding · How-to guide

Show party, driver and broker contact details on the Bilty PDF

Pixie CRM guidance. Follow the route for your workspace, check your role and enabled modules, and verify the result before moving on.

Choose whether the PDF shows Booking Client, Sender, Receiver, Driver and Broker contact numbers within the private document. The guide follows the Help Centre standard: exact route, prerequisites, ordered steps, verification and operational boundaries.

Audience: Administrators and authorised Bilty operations staffPermission: Relevant Bilty Management capabilityModule v1.0.0
Jump to steps
Where to goBilty Management → Settings → PDF & tenant branding
Before you startRequired access: Relevant Bilty Management capability. Work on the correct tenant and record. Use least privilege and review any dependency or protected workflow warning before continuing.

What this guide helps you do

Choose whether the PDF shows Booking Client, Sender, Receiver, Driver and Broker contact numbers within the private document. Bilty Management keeps drafts, issued records, public capability links, finance, integration events and audit evidence as connected but separately verifiable records.

How it works

Generate professional English/Urdu PDFs with tenant identity, configurable typography and controlled commercial evidence. Use the module's current status, permission checks, warnings and linked records to decide the next supported action. Where a downstream invoice, WhatsApp queue item, webhook, PDF, POD record or audit event applies, verify it separately.

Follow these steps

  1. Go to Bilty Management → Settings → PDF & tenant branding.
  2. Confirm the active tenant, intended Bilty record and your permission before entering or changing data.
  3. Complete the supported workflow: Choose whether the PDF shows Booking Client, Sender, Receiver, Driver and Broker contact numbers within the private document.
  4. Review the displayed validation, dependent fields and any privacy, finance or integration warning before continuing.
  5. Save, submit or run the action once and wait for the module response.
  6. Reopen the relevant register or record and verify the final status, linked records and audit evidence.

Settings to check

LanguagesEnglish is page 1 and Urdu page 2 when bilingual output is enabled.
Tenant identityThe PDF uses the active tenant/company branding and configured contact details.
TypographyFont scale is configurable from 95% to 125%; supplied default is 112%.
Historical factsIssue-time snapshots prevent later master-data edits silently changing issued facts.

Record, audit and evidence checks

Reopen the relevant Bilty record or register and confirm its identifier, current status, related parties, timestamps and connected evidence. Check the audit/compliance, payment, public-link, report, API, webhook or WhatsApp evidence that applies to this workflow rather than relying only on a success alert.

Check it worked

Return to Bilty Management → Settings → PDF & tenant branding or the resulting register and verify that the stored state matches the intended action. For any downstream automation, confirm the downstream record or queue/log entry as a separate completion check.

Technical basis for this guidance

This guide was checked against libraries/pdf/Bilty_document_pdf.php; views/themes/perfex/views/bilty_document_pdf.php; helpers/bilty_helper.php; views/admin/settings.php. It documents only behaviour exposed or enforced by the supplied module; internal secrets, raw signature payloads and unsupported future workflow assumptions are intentionally excluded.

Common mistakes to avoid

  • Work only on the intended tenant and Bilty record.
  • Do not bypass a missing permission, validation blocker or protected status by changing unrelated settings.
  • Verify the stored record, downstream integration state and audit evidence after any material action.
Data and workflow safetyConfirm the exact Bilty, authorised audience and final stored status before issuing, publishing a link, recording payment, changing shipment state or sharing a document.

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