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Setup, access and defaults · How-to guide

Bilty Management module overview

Pixie CRM guidance. Follow the route for your workspace, check your role and enabled modules, and verify the result before moving on.

Understand the complete Bilty lifecycle from draft creation and issue through transport, finance, PDF, public verification, e-signature, WhatsApp, reporting, API and audit evidence. The guide follows the Help Centre standard: exact route, prerequisites, ordered steps, verification and operational boundaries.

Audience: Administrators and authorised Bilty operations staffPermission: Relevant Bilty Management capabilityModule v1.0.0
Jump to steps
Where to goBilty Management → Dashboard
Before you startRequired access: Relevant Bilty Management capability. Work on the correct tenant and record. Use least privilege and review any dependency or protected workflow warning before continuing.

What this guide helps you do

Understand the complete Bilty lifecycle from draft creation and issue through transport, finance, PDF, public verification, e-signature, WhatsApp, reporting, API and audit evidence. Bilty Management keeps drafts, issued records, public capability links, finance, integration events and audit evidence as connected but separately verifiable records.

How it works

Install the module, assign permissions, open the dashboard and configure safe workflow defaults. Use the module's current status, permission checks, warnings and linked records to decide the next supported action. Where a downstream invoice, WhatsApp queue item, webhook, PDF, POD record or audit event applies, verify it separately.

Follow these steps

  1. Go to Bilty Management → Dashboard and open the relevant current record or configuration view.
  2. Review the displayed state and compare it with the explanation in this guide.
  3. Compare the live values with the workflow described in this guide: Understand the complete Bilty lifecycle from draft creation and issue through transport, finance, PDF, public verification, e-signature, WhatsApp, reporting, API and audit evidence.
  4. Follow any linked record, status, public evidence, invoice, queue or audit entry rather than inferring that a downstream action happened.
  5. Use the related guides below for the operational action that changes the record.

Settings to check

AccessUse the minimum Bilty capability required for the task.
Tenant scopeConfirm the active SaaS tenant/company before changing configuration.
DefaultsDefaults assist new drafts but do not bypass required fields.
ActivationOperational and audit data are retained on deactivation.

Record, audit and evidence checks

Reopen the relevant Bilty record or register and confirm its identifier, current status, related parties, timestamps and connected evidence. Check the audit/compliance, payment, public-link, report, API, webhook or WhatsApp evidence that applies to this workflow rather than relying only on a success alert.

Check it worked

Return to Bilty Management → Dashboard or the resulting register and verify that the stored state matches the intended action. For any downstream automation, confirm the downstream record or queue/log entry as a separate completion check.

Technical basis for this guidance

This guide was checked against bilty_management.php; install.php; views/admin/settings.php; views/admin/dashboard.php. It documents only behaviour exposed or enforced by the supplied module; internal secrets, raw signature payloads and unsupported future workflow assumptions are intentionally excluded.

Common mistakes to avoid

  • Work only on the intended tenant and Bilty record.
  • Do not bypass a missing permission, validation blocker or protected status by changing unrelated settings.
  • Verify the stored record, downstream integration state and audit evidence after any material action.
Data and workflow safetyConfirm the exact Bilty, authorised audience and final stored status before issuing, publishing a link, recording payment, changing shipment state or sharing a document.

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