Pixie CRMHelp Centre
Social Media Automation · Feature guide

Connect TikTok for approved direct photo and video posting

Configure TikTok Login and Content Posting access, authorise the creator and prepare a test that respects app review and media-domain requirements.

Audience: authorised staffReviewed 13 November 2026

Use these steps in your selected Pixie CRM company workspace. The module, dependent tools and actions available to you follow its configuration and your permissions.

Where to start

Social accounts → TikTok; Configuration where applicable

Permission

Manage connections; administrator for app credentials; Create posts + Publish posts for a live test

Before you begin

A TikTok developer app with Login Kit and Content Posting API Direct Post access, a dedicated creator test account and a verified public media domain or URL prefix for this server-hosted delivery route.

Follow these steps

  1. In Configuration, copy the TikTok application callback into the matching provider app. Save its matching ID and secret with Save encrypted credentials. Leave direct publishing locked during connection setup.
  2. Choose TikTok Connect, complete official creator consent and verify the connected identity. TikTok’s client key goes in Application / client ID.
  3. In Social accounts, choose Verify connection and compare the account or destination identity with the intended test account.
  4. Choose a supported photo or MP4 video. Load creator settings, select audience explicitly and complete interaction, commercial/AI disclosure and consent controls. Photo text is capped at 4,000; video text at 2,200.
  5. When a controlled test is authorised and the direct gate is enabled, select only this destination, choose Post Now once and inspect its existing receipt.

Fields and options

Requested OAuth permissions
user.info.basic and video.publish. These are the scopes requested by the current adapter; provider products/review must permit them.
Destination and scope
Unaudited direct-post clients face provider restrictions, including Only me visibility. App approval and verified media pull access are separate from saving credentials.
Publishing format
Choose a supported photo or MP4 video. Load creator settings, select audience explicitly and complete interaction, commercial/AI disclosure and consent controls. Photo text is capped at 4,000; video text at 2,200.

Rules and limits

  • Saving credentials or passing connection verification does not prove that a live publication succeeded.
  • Use a dedicated test destination and the most restrictive appropriate visibility. Provider consent, app review and organisational approvals remain separate requirements.

Check the result

  • Follow the pending receipt to its outcome, then inspect the creator account for the actual post, visibility and labels.
  • Match the actual provider outcome to the destination receipt, remote reference and intended visibility.

If something does not look right

  • If TikTok cannot fetch media, check the verified domain/prefix and the signed public URL route. If audience choices fail, refresh creator settings and repair the connection rather than inventing a privacy value.
  • Do not repeat Post Now after an ambiguous result until the original provider outcome has been checked.

Common questions

Does a connected account mean publishing is approved?

No. Connection identity, app publishing entitlement, content eligibility and the separate direct-publishing gate are independent checks.

What is a complete first test?

Official consent, correct destination discovery, successful verification, one deliberate test publication, a destination receipt and direct verification in the actual provider account.