Connect a professional Instagram account and publish media
Use the supported Facebook Login route for a Page-linked professional Instagram account and verify its published image or video.
Use these steps in your selected Pixie CRM company workspace. The module, dependent tools and actions available to you follow its configuration and your permissions.
Social accounts → Instagram; Configuration where applicable
PermissionManage connections; administrator for app credentials; Create posts + Publish posts for a live test
Before you begin
A Meta app configured for the Facebook Login route used by this module, and a professional Instagram account linked to a Facebook Page you are authorised to manage.
Follow these steps
- In Configuration, copy the Instagram application callback into the matching provider app. Save its matching ID and secret with Save encrypted credentials. Leave direct publishing locked during connection setup.
- Choose Instagram Connect, complete Facebook Login and select the discovered professional account associated with the intended Page.
- In Social accounts, choose Verify connection and compare the account or destination identity with the intended test account.
- Use a JPEG for an image post, or a supported video. Keep the complete composed caption within 2,200 characters. Allow the provider to process the media container.
- When a controlled test is authorised and the direct gate is enabled, select only this destination, choose Post Now once and inspect its existing receipt.
Fields and options
- Requested OAuth permissions
- pages_show_list, pages_read_engagement, instagram_basic and instagram_content_publish. These are the scopes requested by the current adapter; provider products/review must permit them.
- Destination and scope
- This code uses Page-linked professional-account discovery. A personal Instagram account or a different Instagram Login integration is not interchangeable with this route.
- Publishing format
- Use a JPEG for an image post, or a supported video. Keep the complete composed caption within 2,200 characters. Allow the provider to process the media container.
Rules and limits
- Saving credentials or passing connection verification does not prove that a live publication succeeded.
- Use a dedicated test destination and the most restrictive appropriate visibility. Provider consent, app review and organisational approvals remain separate requirements.
Check the result
- Open the professional Instagram account and check the final media and caption after processing; inspect the receipt for container or publishing errors.
- Match the actual provider outcome to the destination receipt, remote reference and intended visibility.
If something does not look right
- If discovery is empty, check professional status, the Facebook Page link, Meta role access and app permissions. If image publication fails, confirm JPEG rather than PNG/WebP.
- Do not repeat Post Now after an ambiguous result until the original provider outcome has been checked.
Common questions
Does a connected account mean publishing is approved?
No. Connection identity, app publishing entitlement, content eligibility and the separate direct-publishing gate are independent checks.
What is a complete first test?
Official consent, correct destination discovery, successful verification, one deliberate test publication, a destination receipt and direct verification in the actual provider account.