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Social Media Automation · Feature guide

Connect Facebook Pages and publish a Page post

Authorise the Facebook Page you manage, select the correct destination and verify a controlled Page publication.

Audience: authorised staffReviewed 13 November 2026

Use these steps in your selected Pixie CRM company workspace. The module, dependent tools and actions available to you follow its configuration and your permissions.

Where to start

Social accounts → Facebook; Configuration where applicable

Permission

Manage connections; administrator for app credentials; Create posts + Publish posts for a live test

Before you begin

An organisation-owned Meta developer app with Facebook Login and the relevant Page permissions; a test Facebook identity with authorised Page access.

Follow these steps

  1. In Configuration, copy the Facebook application callback into the matching provider app. Save its matching ID and secret with Save encrypted credentials. Leave direct publishing locked during connection setup.
  2. Choose Facebook Connect, approve the official Meta consent and select the intended Page when discovery offers more than one destination.
  3. In Social accounts, choose Verify connection and compare the account or destination identity with the intended test account.
  4. Prepare a text post or supported image/video. The composer’s main-caption field remains limited to 5,000 characters even though Facebook permits a larger provider caption.
  5. When a controlled test is authorised and the direct gate is enabled, select only this destination, choose Post Now once and inspect its existing receipt.

Fields and options

Requested OAuth permissions
pages_show_list, pages_read_engagement and pages_manage_posts. These are the scopes requested by the current adapter; provider products/review must permit them.
Destination and scope
The current adapter publishes to authorised Facebook Pages, not personal profile timelines. Check the Page identity rather than relying only on a similar display name.
Publishing format
Prepare a text post or supported image/video. The composer’s main-caption field remains limited to 5,000 characters even though Facebook permits a larger provider caption.

Rules and limits

  • Saving credentials or passing connection verification does not prove that a live publication succeeded.
  • Use a dedicated test destination and the most restrictive appropriate visibility. Provider consent, app review and organisational approvals remain separate requirements.

Check the result

  • Open the actual Page and check the post, media and intended audience. A successful login to a personal account does not prove Page publishing access.
  • Match the actual provider outcome to the destination receipt, remote reference and intended visibility.

If something does not look right

  • If no Page is discovered, check Page administrative access, the granted Page permissions and whether the app/test identity can use the configured app.
  • Do not repeat Post Now after an ambiguous result until the original provider outcome has been checked.

Common questions

Does a connected account mean publishing is approved?

No. Connection identity, app publishing entitlement, content eligibility and the separate direct-publishing gate are independent checks.

What is a complete first test?

Official consent, correct destination discovery, successful verification, one deliberate test publication, a destination receipt and direct verification in the actual provider account.