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Preview content and resolve design quality checks

Check the content your audience will see and distinguish a publication blocker from useful design advice.

Audience: authorised staffReviewed 13 November 2026

Use these steps in your selected Pixie CRM company workspace. The module, dependent tools and actions available to you follow its configuration and your permissions.

Where to start

Design studio → Desktop preview / Mobile preview; campaign → Launch Rehearsal

Permission

Relevant resource Manage capability

Before you begin

Use the current draft and review the real message rather than relying on the starter design. Preview renders structured content without publishing or sending it.

Follow these steps

  1. Open Design studio and switch between Edit blocks, Desktop preview and Mobile preview.
  2. Read the quality messages below the preview. Replace all example destination and image addresses.
  3. Check the purpose is clear from the heading, the main action is easy to find and the content remains readable on a small screen.
  4. Review personalisation fallbacks and accessible image descriptions alongside the preview.
  5. Save design draft after corrections, then submit the current content for review. Use Launch Rehearsal when checking the broader campaign.

Fields and options

Blocking check
An example.invalid destination or image address prevents publication until replaced.
Design advice
Missing heading or call to action, more than three buttons, or long-form content above 8,000 characters prompts advice rather than silently changing the design.
Secure preview
The preview uses the delivery renderer in a restricted frame; it performs no send or publication action.

Rules and limits

  • Quality advice is not a deliverability, accessibility or conversion certification.
  • The preview does not inspect provider bounce/complaint status or prove external image availability to every recipient.
  • Saving after review creates changed content that needs approval again.

Check the result

  • Check there are no publication blockers and that mobile text is readable.
  • Confirm nothing appeared in the delivery queue merely from previewing the design.

If something does not look right

  • A placeholder image may appear as a description in preview; replace the address with an approved real image.
  • If a preview arrives after another edit, the studio keeps the current revision context instead of applying an older response.

Common questions

Can I publish when the preview contains example.invalid?

No. That placeholder is a publication blocker.

Does missing a button always block publication?

No. It is advice; some informational content may not need a button.