WEBVTT

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Change a task priority in Pixie CRM Open the
training task and find

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Priority in Task Info The task is already In
Progress while its

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current priority is High

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Open the current priority and select Medium
Priority is separate

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from status it describes relative urgency while
status describes

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the stage of work The selected priority updates
immediately

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Confirm that the priority now reads Medium and
the status remains

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In Progress Review both values when planning your
workload rather

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than treating an urgent task as automatically
completed or started

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Close and reopen the same task Medium is retained
confirming that

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the priority was saved Use the priority values
consistently across

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your team so that the task list supports clear
decisions about what

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to do next